Support

We're here to help. Reach out and we'll get back to you.

hello@pegno.app

For general enquiries, account issues, and deal questions. We aim to respond within one business day.

Send Email

Formal Complaints

If you have a complaint about Pegno's service, please email complaints@pegno.app with your name, account email, deal reference (if applicable), and a description of your complaint.

We will acknowledge your complaint within 3 business days and aim to resolve it within 15 business days. If we cannot resolve it within 8 weeks, you may be eligible to refer it to the Financial Ombudsman Service.

API & Integration Support

For technical enquiries about the Powered by Pegno API, integration support, or partner onboarding, email developers@pegno.app.

View API Docs

Self-service resources