Support

We're here to help. Reach out and we'll get back to you.

hello@pegno.app

For general enquiries, account issues, and deal questions. We aim to respond within one business day.

Send Email

Formal Complaints

If you have a complaint about Pegno's service, please email complaints@pegno.app with your name, account email, deal reference (if applicable), and a description of your complaint.

We will acknowledge your complaint within 3 business days and aim to resolve it within 15 business days. If you are not satisfied with our response, you may be able to refer your complaint to an independent dispute resolution scheme in your region. Our reply will tell you which one.

API & Integration Support

For technical enquiries about the Powered by Pegno API, integration support, or partner onboarding, email developers@pegno.app.

View API Docs

Self-service resources